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When you’re booking the adventure of a lifetime, you’ll want to know what’s in store for you! That’s why we’ve put all of the most frequently asked questions about our Bucket List trips in one handy place for you to check out.

So whether you have trekking questions, want to know about Everest Base Camp altitude preparations or are simply looking for some travel advice, you can find it here!

When will my direct debit be taken out of my account?

Your direct debit will be taken out of your account on the 1st of every month, unless you have specified and we have agreed with you a different date. Your direct debit needs to be set up 6 days before the end of the month to make sure it comes out on the 1st, if not then it will roll over onto the following month. The direct debit is cost of the adventure split equally between the number of months left before you depart.

Flights and Protection

Air Travel Arrangements are supplied by Wexas International ATOL 2873 and their booking conditions apply.

Financial Protection

To provide protection for all money our customers send us, we operate a ‘client trust account’, this money is ring fenced and in the unlikely event of the company failure this money is protected. The Bucket List Company does not have access to this money until after we have returned from your trip.

How many places are on each trip?

We aim to take 16 people maximum on each trip, however if we have a lot of interest in a certain adventure we may take 2 groups on the same adventure or put on an extra trip at another date in the year.

Can I bring my children on the adventure with me?

We don’t recommend altitude trekking for minors. The majority of our treks either involve water or altitude, so for safety reasons we wouldn’t say this is a good idea. Everyone needs to carry their own kit and equipment, therefore it is not practical to have to be supporting someone else as well as yourself on an expedition. We are happy to discuss individual cases in further detail – just give us a call!

Why are there two prices and what is the difference between the land only price and full package price?

We offer both a land only package and a full package. The land only package doesn’t include flights, this is suitable for people who want to meet us in country and/or stay longer after the adventure. The full package is flight inclusive and we meet you at the airport and stay with you until you return back to the UK.

What is not covered in the total cost of the adventure?

The only things that are not covered within the price is:

  • Personal Spending Money
  • Insurance
  • Visa
  • Tips
  • If you have chosen the land only package then flights are also not included
What are your Terms & Conditions & Cancellation policy?
Can you recommend somewhere to get my travel insurance from?

We use specialist Insurance Brokers, Campbell Irvine Direct for all of our insurance policies no matter what trip we are on. We know their policy includes everything we require in an insurance policy for all of our trips. You can easily get a quote from their website so try not to leave sorting your insurance out until last minute!

You don’t have to use Campbell Irvine if you have another in mind, just please be aware to check restrictions. For example many insurance policies that you get with your bank account will not include altitude and are not geared up for exciting trips like we offer!

What is your complaints procedure?

If you would like to make a complaint, please email [email protected] in the first instance. You will receive a response from us within 48 hours. If your complaint is not answered to your satisfaction please email again and put it for the attention of the Managing Director.

What are the training weekends and How do I book on them?

We run training weekends prior to your adventure that you have the option to book onto. The weekend costs £150 per person and includes:

  • Bunkhouse accommodation for 2 nights
  • Breakfast on Saturday and Sunday morning
  • Activities and Instruction on both Saturday and Sunday – full days
  • The opportunity to meet other people on your trip and also other trips
  • Advice on every aspect of your adventure
  • The opportunity to bring any kit you may have and get it checked out by our instructors

The dates for upcoming training weekends are as follows:

Friday 22nd – Sunday 24th February 2019 – Brecon Beacons

Friday 5th – Sunday 7th April 2019 – Peak District

Please note, we will be running more training weekends, in various locations, so if the dates currently shown are not right for you, please don’t hesitate to give us a call and enquire about future training weekends.

To book your spot on one of our training weekends, give the office a call on 01769 309007, and we will reserve a place for you.

The Ultimate Guide to Kilimanjaro

The Ultimate Guide to Kilimanjaro

Is Kilimanjaro on your bucket list? We’ve put together a fully comprehensive guide to Kilimanjaro which will give you everything you need to know about this wonderful adventure that lies ahead.

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What our Customers Say

Here’s what some of our awesome customers had to say:

“I joined Keith and his team for an ascent of Mount Kilimanjaro. Everything was incredibly well organised, from the pre-trip training and briefings to the travel arrangements and accommodation – not forgetting the trek itself.

The professionalism and experience of Keith and his team gave me complete confidence in them, which in turn meant that I could simply relax and enjoy the trip. I would thoroughly recommend the team at The Bucket List Company, and look forward to joining them again one day.”

Ed Wright
Peru The Bucket List Company Reviews

“Thanks to The Bucket List Company, we’ve been paying a just £160 each a month for our upcoming adventure trip to Peru.

We don’t even notice the money disappearing from our accounts, and for the first time ever, we have actually looked forward to getting an invoice because it means our dream trip of trekking the Inca Trail is one less month away.”

Martin and Jacki Norbury
Inca Trail trek to Machu Picchu The Bucket List Company Reviews

“I can’t thank these guys enough… I just completed Everest Base Camp, and what an amazing experience it has been. From the moment of booking to getting home, everything has been thought of. 

If you want a trip of a lifetime, with no hassle, meeting some amazing people, then book with these guys. I am already looking to book my next trip.”

Carl Evans
Everest Base Camp trek The Bucket List Company Reviews

“I have just returned from a Sahara Desert trek with The Bucket List Company, and they were amazing!

What I love about this company is that it does exactly what it says on the tin! No hidden charges, an easy website, very professional, quick response to queries and very reliable. I am a single female traveler so it is very important that I feel safe and confident with the countries and challenges I take on.

I would highly recommend this company to everyone, but especially to female travellers! Want to do something out of your comfort zone that is challenging and rewarding? The Bucket List Company will certainly not disappoint! My advice is ‘go for it’ and get ticking off your bucket list!”

Nichola Williamson
Sahara Desert trek The Bucket List Company Reviews

“Just did the Mt. Toubkal trip and loved everything about it – the places we stayed in, the food we had cooked for us, and the guides Mohammed and Omar, who were lovely and helped us if need be. We had a great bunch of ladies who just kept each other going with plenty of laughter, and our lovely Bucket List guide Gareth (Billy Boy) was brilliant. There was no trying to hurry us up, he just let us go at our own pace, but was there if we needed help or advice.

The company itself have been very helpful before and after the trip – so thank you. Would I go with this company again? YES I WOULD!!! Looking forward to the next trip.”

Sam Batcock
Mount Toubkal trek The Bucket List Company Reviews

“We have just had our first experience with The Bucket List Company, and are already planning our second trip! We completed Everest Base Camp in March 2019. If you want an amazing adventure with no stress or worries… this is it!

The attention to detail was excellent at all times. You are looked after from the moment you book your trip until you return to the UK! The guides and porters were amazing – nothing was too much trouble. Thanks to The Bucket List Company, dreams do come true!”

Michelle Bailey
Everest Base Camp trek The Bucket List Company Reviews
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