When you’re booking the adventure of a lifetime, you’ll want to know what’s in store for you! That’s why we’ve put all of the most frequently asked questions about our Bucket List trips in one handy place for you to check out.
So whether you have trekking questions, want to know about Everest Base Camp altitude preparations or are simply looking for some travel advice, you can find it here!
Your direct debit will be taken out of your account on the 1st of every month, unless you have specified and we have agreed with you a different date. Your direct debit needs to be set up 6 days before the end of the month to make sure it comes out on the 1st, if not then it will roll over onto the following month. The direct debit is cost of the adventure split equally between the number of months left before you depart.
Air Travel Arrangements are supplied by Wexas International ATOL 2873 and their booking conditions apply.
To provide protection for all money our customers send us, we operate a ‘client trust account’, this money is ring fenced and in the unlikely event of the company failure this money is protected. The Bucket List Company does not have access to this money until after we have returned from your trip.
We aim to take 16 people maximum on each trip, however if we have a lot of interest in a certain adventure we may take 2 groups on the same adventure or put on an extra trip at another date in the year.
We don’t recommend altitude trekking for minors. The majority of our treks either involve water or altitude, so for safety reasons we wouldn’t say this is a good idea. Everyone needs to carry their own kit and equipment, therefore it is not practical to have to be supporting someone else as well as yourself on an expedition. We are happy to discuss individual cases in further detail – just give us a call!
We offer both a land only package and a full package. The land only package doesn’t include flights, this is suitable for people who want to meet us in country and/or stay longer after the adventure. The full package is flight inclusive and we meet you at the airport and stay with you until you return back to the UK.
The only things that are not covered within the price is:
We use specialist Insurance Brokers, Campbell Irvine Direct for all of our insurance policies no matter what trip we are on. We know their policy includes everything we require in an insurance policy for all of our trips. You can easily get a quote from their website so try not to leave sorting your insurance out until last minute!
You don’t have to use Campbell Irvine if you have another in mind, just please be aware to check restrictions. For example many insurance policies that you get with your bank account will not include altitude and are not geared up for exciting trips like we offer!
If you would like to make a complaint, please email letsgo@thebucketlistcompany.co.uk in the first instance. You will receive a response from us within 48 hours. If your complaint is not answered to your satisfaction please email again and put it for the attention of the Managing Director.
We run training weekends prior to your adventure that you have the option to book onto. The weekend costs £150 per person and includes:
The dates for upcoming training weekends are as follows:
Friday 22nd – Sunday 24th February 2019 – Brecon Beacons
Friday 5th – Sunday 7th April 2019 – Peak District
Please note, we will be running more training weekends, in various locations, so if the dates currently shown are not right for you, please don’t hesitate to give us a call and enquire about future training weekends.
To book your spot on one of our training weekends, give the office a call on 01769 309007, and we will reserve a place for you.
One of the first pieces of information we will ask you to provide us when you fill in your booking form is a dietary requirements disclosure. We will do our utmost to ensure that any dietary requirement is catered to during your trip, contacting airlines, agents and accommodation to request they adjust their menus for your needs.
It is important to let us know of your dietary requirements as soon as possible after booking, so that we have adequate time to make these arrangements.
This said, we would encourage Bucketlisters to bear in mind that we cannot fully control the provisions that will be available on flights and during your trek. Occasionally, despite communicating particular needs to our flight agents, on-board teams will forget to ensure certain meals are available. Also be aware that in some countries, less common diets are almost unheard of – such as gluten-free in Morocco. Usually, there will be something you can find, but it may be limited. Therefore, if you have particularly specific dietary needs (such as vegan and gluten-free) we recommend you bring snacks as a back-up.
Any client with a severe allergy must carry their necessary medicine with them at all times.
Is Kilimanjaro on your bucket list? We’ve put together a fully comprehensive guide to Kilimanjaro which will give you everything you need to know about this wonderful adventure that lies ahead.
Get my free guideHere’s what some of our awesome customers had to say:
“Kilimanjaro has always been high up on my bucket list, and when I saw that The Bucket List Company were running another trip, I knew it was time to get myself booked on.
Keith and his team were always at the end of the phone to answer questions and Keith’s Guide to Kilimanjaro just answered all of my queries. I attended the pre-expedition training weekend, which enabled me to meet the other people I would be travelling with. It also gave me chance to meet Keith and the Bucket List team and put faces to names. The training weekends are certainly a must.
On the expedition, Keith was very aware of his whole group’s needs and made sure everyone was coping well. The team’s in-country guides and porters were also amazing. They cooked for and looked after us amazingly. Summiting Kilimanjaro was a dream of mine and the Bucket List Company made that a reality. I certainly wouldn’t hesitate to book another trip with The Bucket List Company, and would urge anyone considering a trip to just book and start training!”
“I recent went on the Sahara Trek and it was one of the best times of my life. That sounds so cliche but it’s the easiest way for me to describe it.
The Bucket List Company made the whole experience stress free. I highly recommend what these guys are doing!”
“We have just had our first experience with The Bucket List Company, and are already planning our second trip! We completed Everest Base Camp in March 2019. If you want an amazing adventure with no stress or worries… this is it!
The attention to detail was excellent at all times. You are looked after from the moment you book your trip until you return to the UK! The guides and porters were amazing – nothing was too much trouble. Thanks to The Bucket List Company, dreams do come true!”
“Just back from a weeks diving in Gozo, the whole experience was amazing, a lovely bunch of people on the trip, strangers at the start but great friends within days. The diving instructors were very professional, friendly, patient, supportive and good fun.
Every aspect of the trip appeared to run like clockwork thanks to Keith and the staff at The Bucket List Company, if there were any problems, I was not aware of them. Just need to sort my bucket list and then book with them again. Nice surprise when I got home. Thank you The Bucket List Company.”
“Fantastic trip to Everest basecamp from start to finish. Can’t fault Keith and his team both English and Nepalese for the help and guidance they give throughout the tour. I’m already planning my next trip with the bucket list company. I would 100% recommend them not just for the trip itself but the knowledge and experience you get before, during and after.”
“Just returned from the Mt. Toubkal trek – the first trip I have taken on my own. I had an absolutely amazing time, all made possible by The Bucket List Company.
Any queries I had were answered, and the team were fully supportive.
Keith, Isaac and the local guides were brilliant. If you are thinking of taking on a challenge I fully recommend The Bucket List Company.”
